Hello, I’m Amy.
Strategic Operations Leader

With two decades of experience in strategic operations and business consulting, I help individuals and organizations identify the right problems to solve and design creative solutions to move forward with confidence.

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Coach & Mentor

At the heart of any business—whether a large corporation or a new entrepreneurial venture—a strong strategy is essential. Drawing from my experience working with Fortune 500 companies to develop products and services, I help individuals elevate their game. Leveraging design thinking and service design, I craft creative approaches to uncover your unique value and define your strategic next move.

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Creating Change

Managing change is what I do. I love bringing people together to collaborate, brainstorm ideas, and prototype quickly. And you know what? I truly believe that embracing failure as part of the learning process is how we get closer to success every single time.

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  • "When it comes to design operations, Amy is a master of her craft. She understands a team’s unique needs and facilitates collaborative innovation through design thinking sessions. Amy helps visualize and bring to life a better way of working. She has evolved every aspect of how my cross-functional campaign team works together, how we deliver, and how we measure our impact."

    Christine Schwepker
    Product Strategy Senior Director, Evernorth/Cigna

  • “Anything Amy touches is guaranteed to become gold. Amy is a rare talent that brings together creativity, strategic thinking, user experience and service design, design thinking, empathy and compassion.”

    Carla Casariego
    Director of Design Operations, Express-Scripts/Cigna

  • “Amy is an incredibly effective design operations consultant. Amy consistently worked to improve collaboration and communication by building relationships, running workshops, and producing effective visual communication.”

    David Burns
    Design Director, Grubhub

  • “I have worked with Amy at TIAA for several years. She is dedicated, hard working and efficient in everything she does. I am hoping to hire her again.”

    Ralph Sanna
    Managing Director, TIAA

Let’s Talk